Belgacom and Proximus points
and advantages program

Premium Club is the online loyalty program for Belgacom and Proximus customers. Once you have registered, you will automatically start to save points with each Belgacom/Proximus invoice. 4 times a year a points statement is sent via e-mail. Points can be consulted at any time via your e-Services account and via ‘My Premium Club’ in the Hello! application.

How to become a member?

All Belgacom and Proximus customers can join the Premium Club without any fees. In order to become member, a valid e-mail address and e-Services account are mandatory.

  • You already have an e-Services account:
    You can register and manage your Premium Club account via our e-Services, in the section « My advantages », or use the direct link
    « I register ».
    If you are not yet logged in, you will need to enter your username and password.

  • You do not have an e-Services account yet :
    You need to create an e-Services account in order to have access to Premium Club and many extra services. Discover also the e-Services advantages.


General Terms and conditions of Premium Club (.pdf)

How to save points ?

Automatic points

It's very easy! Become a member and automatically receive points for every euro on your Belgacom or Proximus bill.

Welcome, Silver or Gold Premium?

When you join the Premium Club you are start as a Welcome member and you will earn 2 points per euro on your invoices.
When you have gathered 2,750 points*/year via your invoice, you become a Silver member and you will receive 3 points per euro.
Gold? In that case, you need to gather 7,500 points*/year and you will collect 4 points per euro.

*The “basis points” are based on your total Belgacom and/or Proximus invoice amount. Bonus points and partner points are not taken into account.

Bonus points

How to save extra points?

There are many ways to save extra points.

To save more points... My Reward How to do?

Request a direct debit for your Proximus bill

You will benefit from a bonus of 250 points

Request a direct debit for your Proximus bill (via e-Services)

Buy a mobile phone, smartphone, fixed phone or a tablet in a Belgacom Center or on

For each euro spent, you receive 3 points (on the price excluded VAT).

Send the proof of purchase by e-mail at or by mail to Belgacom Loyalty, Avenue du Boulevard 21 boîte 22, 1210 Bruxelles. Please mention your Premium Club membership number. You will receive your bonus points the next month.

Ask for the Beobank Belgacom Club World MasterCard card.

For each euro spent with your card, you receive 2 points.

During the first 3 months, you receive 4 points per euro spent.

Are you using your card to pay in a Belgacom Center or on You receive 10 points per euro spent.

Request your card on or call the free number 0800 16 000.

Order your Premium Club gift online.

You automatically receive 10% of your points exchanged back.

Exchange your points

Remain a Premium Club member.

  • From 0 till 3 years you will benefit from a bonus of 250 points /year
  • From the 4th year, you receive 500 points /year
  • As from the 7th year, you receive 1 000 points /year

You don't need to do anything.

Tell us your birthday.

You will receive a bonus on your birthday.

  • Welcome: 500 points
  • Silver: 1 000 points
  • Gold: 2 000 points

Go to My advantages and click on the link "Manage my Premium Club" in the My Premium Club section.

Good to know!

  • You have more than one Proximus mobile number? You hold several Belgacom or Proximus services?
    We gather all your points to make your life easier.
  • Your points are valid during 2 years from the moment they were attributed to you.
  • You wish to know how many points you hold?
    - 4 times a year we send an electronic point statement.
    - But you can consult at any time your balance online via your e-Services (section "My advantages", "Premium Club").
    You could at the same time verify or review your personal data and preferences, consult your historic or transfert points to a Premium Club friend.
    - Via ‘My Premium Club’ within Hello! you can verify your current points balance and see how many points will expire and when. You can also consult the awards catalog and choose your gift. The overview of recent transactions and orders is also available.

Choose your gift

With Premium Club, you choose the best gift for you, depending on your points. For example:

  • Free call credit for you fixed line or mobile phone
  • A smartphone or another mobile phone from our selection
  • Gift vouchers

Why should I exchange my points online?

By ordering your gift online you receive back 10% of the points you just exchanged.
You can consult the recent points statement and the complete awards catalog.
You wish to make a friend happy? Offer your points to another Premium Club member!

How to exchange points?

Via my e-Services

Go to the “My advantages” section within your e-Services, where you will find all information about your Premium Club.

If you are not yet connected to your e-Services, you will first need to introduce your login and password.

Via my smartphone

Via ‘My Premium Club’ within Hello!, you can consult your points balance and exchange your points. You need your e-Services account for this.

Enjoy special advantages with Belgacom partners

Thanks to Premium Club you enjoy advantages at Belgacom's partners that were specially selected for you.

Choosing for new glasses for free? Booking holidays? Ordering concert tickets at reduced price? Or even following courses? As Premium Club member you enjoy special conditions.



Major financial institution.
Receive additional points thanks to Beobank:
  • 10 points/€ spent in a Belgacom point-of-sale or on
  • Anywhere else: 4 points/€ spent during the first 3 monts, and afterwards 2 points

More info


Belgium's largest network of travel agencies.
Win up to 1,000 points when booking your holiday via Jetaircenter

More info


Online offer of exclusive gastronomic products.
Enjoy a 15% discount on all products.

More info
Hans Anders

Hans Anders

Trendy glasses frames at unbeatable prices

Get a Hans Anders frame for free (or a discount equivalent to a frame) and enjoy a 15% discount
on the glasses. Or choose a €5 voucher valid for the webshop.

More info


Want to enjoy a family weekend in our beautiful country, in the Netherlands, Germany or France ?

Discover the best value for money theme weekends.

More info

Please note that our offers are valid until 31/12/2013


Enjoy special advantages as Premium Club member:

  • Ongoing customer events at attractive price : Journée Client
  • Contests: cease your chance and win free tickets.
  • Event tickets with your Premium Club points:
    • Red Devils
    • Concert tickets
    • ...

Past events: