Personal

Pay&Go Smart

As of €10.00
/reload  (incl. VAT)
4G access is included in Pay&Go Smart cards

If you are new Pay&Go customer, first order a SIM card* and then choose how you want to reload it.

Reload my SIM card

New SIM card
to reload
I’m out of credit and want to reload my card
€10 Reload of  €10 Reload of  €15 Reload of  €25
= = = =

Order your first SIM card
with €10 calling credit and receive a reload bonus.

€10 call credit
 

€15 call credit

€25 call credit

 
+
+
+

You can then reload your card
whenever you want for the desired amount

Reload bonus1: 
Unlimited SMSes
(after 4 p.m. and on weekends and public holidays)
+
10 MB
(3G/4G)
Reload bonus1:
Unlimited SMSes
+
150 MB
(3G/4G)
Reload bonus1:
Unlimited SMSes
+
500 MB
(3G/4G)

 

Order

Reload now:

Reload

Reload now:

Reload

Reload now:

Reload
 

Monthly automatic reload:

Reload

Monthly automatic reload:

Reload

Monthly automatic reload:

Reload
  1. Valid when you reload within 31 days following your previous reload. The bonus remains valid for 31 days.

See the detailed information file

Thanks to the monthly automatic reload you never need to worry about reloading anymore. In addition, you enjoy the monthly reload bonus included in your Pay&Go price plan and you receive a monthly bill with a fixed amount. You will receive your first monthly top-up within 30 days of ordering an automatic top-up. In the meantime, we offer you €5 free calling credit.

* You can immediately opt for an automatic monthly reload (for €15, €25 or €50) when ordering your Pay&Go card.

Play and win!

With a reload of at least €15, you receive a code allowing you to take part in the Play&Gold treasure hunt on www.payandgold.be. If you reload online, you can even participate twice. All participants win a prize!

Use your call credit to:

  Peak hours
(Mon.-Fri,7 a.m, - 4 p.m.)
Off-peak
(after 4 p.m, weekends, holidays
Call €0.50/min. €0.25/min.
Text €0.12/SMS €0.08/SMS
MMS €0.25/MMS €0.25/MMS
Internet €0.50/MB €0.50/MB

Tips

Conditions

General conditions

  • All prices include VAT. Calls, SMSes and MMSes in Belgium to all Belgian networks, excluding special numbers (voting, 0900, etc.). Calls are charged per second from the 61st second.
  • Pay&Go Smart Bonus: the free SMSes and MB are valid each time you top up for at least €10 within 31 days of your last reload and and stay valid until the next top-up of at least €10, with a maximum of 31 days. Texting is free from 4 p.m. to 7 a.m. on weekdays, on weekends and public holidays each time you top up for € 10, and 24/7 each time you top up for at least € 15. Free SMSes are limited to normal use between persons, according to the General Terms and Conditions with a limit of 10.000 per month. They are not valid for SMS Online. The free MB are only valid in Belgium.
  • The Internet On GSM Pay&Surf credit is valid only for one month, and only in Belgium. The amount will be credited from the existing calling credit on the Pay&Go card. Offer not valid for a Pay&Go card supplied for free, unless it has been topped up at least once. When your Internet On GSM Pay&Surf credit is used up, you will surf under the same terms and conditions as before or you can purchase another Internet On GSM Pay&Surf credit if your calling credit allows it.
  • To make use of the Proximus 4G network you need a compatible device.
  • 4G is available in a quite a number of Belgian cities (consult the network coverage map on www.proximus.be/4G). Access to the 4G network is included in all Proximus rate plans, except for Mobile Internet Comfort 15h, Evening&Weekend et Free Weekend. All customers benefit from a speed of up to 20 Mbps. Customers with a Proximus Smart+ 50 or 65, Bizz Smart Intense, Bizz Smart Europe or the Mobile Internet options benefit from an ultra-fast connection of up to 86 Mbps. As an introductory offer, all customers will benefit from the maximum speed during the first six months. If you have a rate plan in which data is not included, you pay per MB of mobile Internet used.
Texting without limits and surfing on your mobile phone

Reachable at all times

Texting without limits and surfing on your mobile phone? Useful during a night out with friends: send a text message to determine where to meet, find a cool place with Google and share your pictures straight away on Facebook. Reload for at least €10/month and enjoy your free bonus.

 
gifts and discounts

Who doesn’t want gifts and discounts?

With eZine, the newsletter for Proximus customers, you are the first informed of the latest novelties, offers and promotions, and you can participate in contests and win great prices. Subscribe for free to this newsletter and you’ll be informed before the others!

 
Play&Gold, the adventurous game where you win a price each time you play.

Go on a treasure hunt with Play&Gold

Did you reload for at least €15? You will receive a code allowing you to participate in Play&Gold, the adventurous game where you win a price each time you play. Go to www.proximus.be/gold and start playing.

 

Changing, so easy!

I already have a Pay&Go card and want to change my reload card

No problem: you can change your price plan 3 times per year for free via your e-Services or by calling 1911 (choose option 2).
From the 4th change onwards, you will be charged €6.20 per change.
Your new price plan will be valid as soon as you make or receive a call. You receive your reload bonus from the next time you reload your Pay&Go card.

I already have a Proximus subscription and I want to transfer it to a reload card.

Our customer service is at your disposal should you wish to transfer your subscription to a Pay&Go card. Contact our staff members free of charge.

I already have a Pay&Go card with automatic monthly reload and I want to change the reload amount.

Our customer service is at your disposal should you wish to change the automatic reload amount of your Pay&Go card. Contact our staff members free of charge.

Stay connected during the transfer of your number

We transfer your number free of charge. You just need to indicate you want to keep your number when you place your order, we will take care of the rest. It doesn’t matter if you have a mobile phone number from Proximus or another operator – you can continue to call while we take care of the transfer. View all the practical details.

I want to enjoy the Proximus 4G network with my Pay&Go card

To enjoy 4G, you only need to be in a zone with 4G network coverage and have a compatible device.

Reload my card

I want to reload my Pay&Go card online.

No problem. You can reload your card online 24/7 as from €5 and up to €99. Then select your payment method (Visa/MasterCard or bank card). Add calling credit to your Pay&Go card.

I already have a Pay&Go card and I want to switch to automatic monthly reloads.

You keep your mobile phone number! Choose your automatic reload amount (€15, €25 ou €50) and don't miss out on any more reload bonuses. Choose your automatic reload amount.

Reload bonuses

If I reload my Pay&Go card manually or automatically within 31 days after the last reload, I receive a reload bonus.

I get unlimited text messages and free data volume to surf. The bonus is activated by default and you will receive it with your next reload.

  Your related bonus
Reload amount of €10/month
  • Unlimited SMSes after 4 p.m. and on weekends and public holidays
  • 10 MB for free to surf on your mobile
  • valid 31 days
Reload amount of €15/month
  • Unlimited SMSes 24/7
  • 150 MB for free to surf on your mobile
  • valid 31 days
Reload amount of €25/month or more
  • Unlimited SMSes 24/7
  • 500 MB for free to surf on your mobile
  • valid 31 days

With a reload of at least €15, you receive a code allowing you to take part in the Play&Gold treasure hunt on www.payandgold.be. If you reload online, you can even participate twice. All participants win a prize!

I want to exchange some of my calling credit for extra data volume.

You wish to benefit from more data volume to surf the Internet with your mobile. The chosen amount (€4.99 or €9.99) will be automatically deducted from your calling credit.

Volume Price Activate
50 MB €4.99 Type #152*1# on your mobile phone + Send
500 MB €9.99 Type #151*1# on your mobile phone + Send

Tips

  • Want to know your remaining data volume? Type #147# on your mobile phone and press Send
  • Send or keep an eye on your usage with our free Hello! application